Frequently Asked Questions - Answered

Slot Boss - Frequently Asked Questions - Answered

Slots FAQs

When it comes to the world of online slots, players are always going to have questions on how they can enhance their gaming experience at Slot Boss. Which is why we’ve taken some of the most asked questions that our fantastic customer service team have been asked and decided to place them into one of our special Slot Boss blogs. We have selected these questions to cover a number of different bases, so if you have a question regarding slots, Live Casino or even our safer gambling section, we hope we have the answers you’re looking for right here.

Question 1: Does playing a higher RTP slot guarantee a higher payout?

Absolutely not. Unfortunately, there is no way to guarantee higher payouts when you play online slots. Some players may argue that in Live Casino games such as Live Blackjack and Live Roulette, players have a much better chance of coming away with a profit because of strategy guides etc. This is also untrue, as players have more of a say on exactly what happens per stake, but the maximum winnings in these games are smaller than most slot games.

Most of the time, slots will run one of two ways, these are:

Higher max payouts, less common payouts - High volatility Lower max payouts, more common payouts - Low volatility

For example, the Starburst slot is a prime example of a low volatility slot, but it is one of the most commonly played slots online because of the quality of the game and the fact the slot pays out more often than most on Slot Boss. Meanwhile, Book of Dead is a slot that pays out a lot less but attracts players because of the bigger payouts available. Their RTP? Book of Dead has an RTP of 94.25% and Starburst has an RTP of 96.1%, so no, a higher RTP does not guarantee higher payouts.

Question 2: I’ve recently registered, where do I collect my bonuses?

Firstly, welcome to the Slot Boss family, if you’re looking for one of the top places to play the very best slots online then you’re in the correct place. Now, you can find any online casino bonus in our promotions page, there are three different types of promotions that may change on a weekly basis, these are the three different promotions available and how to claim.

Stake and Get - Before players stake the amount requested, they can redeem their bonus code in the ‘My Promotions’ page. Once the bonus code is inputted and the correct amount is staked into the player's account, they will automatically receive the bonus.

Losses Back - Before players stake the amount requested, they again must have to input their bonus code in the ‘My Promotions’ page. Once inputted, players will receive the bonus.

Players must input the code BEFORE staking, because our Customer Support are unable to add funds manually. Instant Bonus - If credited an instant bonus, please visit the ‘My Promotions’ page and accept the bonus. Free Spins - Once players have followed the requests of the promotion, all they need to do is log-in and open the slot the Free Spins have been awarded to. Click spin to begin and the slot will alter your game to match the Free Spins promo. If you’re subscribed to SMS and E-Mails from Slot Boss, you will receive notice of all promotions and new bonuses that become available on our site, as well as a link with details on how to claim these bonuses at your fingertips.

Question 3: What’s the main difference between a normal slot and Jackpot Slots?

Believe it or not, there is only one consistent difference between standard slots and jackpot slots, which is the Jackpot King feature. The Jackpot King is a multi-stage game that gives you the opportunity to play for the progressive jackpot, if you make it all the way to the final stage.

There are usually three different jackpots to win, a Bronze, Silver and A Gold jackpot, which can reach amounts higher than the maximum return of any of the regular slots. I bet you’re wondering how the Jackpot King gets so big? Well, 0.13% of each stake is added to a reserve pot. When the Jackpot King is dropped it will reset using the reserve pot. The jackpot begins with a seed fund, which means the jackpot ends up being funded by the initial seed with an added 0.86% of each stake. Then, the final drips of that are the equivalent to 0.13%, which is given to the reserve pot.

Question 4: I think I might have a Gambling Problem, what methods can I put in place?

First of all, we’d just like to say, if you have any concerns about gambling please ensure you check out our Safer Gambling section. As a registered customer, click on your account hub, click on the account option afterwards and proceed to the limits section where you will be given three different options. These are:

Reality Check - This is a fantastic way of keeping track of how much time you spend playing Slot Boss games and something we would actually recommend to all customers. Players can choose to have an interval either every 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and will receive a notification asking if they wish to keep playing.

Deposit Limits - Deposit Limits are again something we would recommend to all customers, players can enter their numbers into the form provided and press submit to set their limits. These limits will take place immediately and any lowering to limits will occur immediately. However, any rises to the limits will take 24 hours to come to effect and will require further confirmation.

Take a Break - Exactly as it says, If you would like to take a temporary break from gambling, you can choose to apply one of the following break periods to your account:

1 day 3 days 1 week 2 weeks 4 weeks 6 weeks

Your break period will end once the selected time period has passed, after which your account will be reopened when you next successfully log in. We also have the option for our players to self-exclude for a period of time, our players can choose to self-exclude for between 1 to 5 years if they make the decision that they do not wish to continue playing slots at Slot Boss.

By choosing to take a break, you will not be able to access your account and you will be prevented from gambling until your break has finished. If you’re looking to play slots online at Slot Boss, please make sure you gamble responsibly. 18+